Mobile / Live
Your pc55 account is set up for bKash, Nagad, Rocket and Upay — the wallets already on your phone. Open your account cashier to see the exact routes, limits and verification fields active for your account right now.
We connect your account to bKash, Nagad, Rocket and Upay so you can move funds from a wallet you already use every day. Open the cashier in your account area and the available deposit routes appear immediately. Select a wallet, enter the amount that falls within the limit shown on screen, then confirm through your wallet app as usual. Your balance updates in your account area once the transaction clears on the wallet side.
Log in and go to the deposit section in your account area. The active deposit routes for your account are listed there.
Select bKash, Nagad, Rocket or Upay — whichever wallet you are using. The screen shows the current limit range for that route.
Type in the amount, then complete the confirmation step through your wallet app. Follow the exact fields shown — do not adjust amounts mid-flow.
Once the wallet confirms the transfer, your account balance updates. Verify the credit in your account history and keep your wallet receipt.
Withdrawals go back to the wallet or bank linked to your account. We route payouts through bKash, Nagad, Rocket and Upay, depending on which method your account has on file. Head to the withdrawal section inside your account area — the available payout routes appear there. Enter the amount within the range shown on screen, then follow the verification step your account requires at that point. We do not publish payout speed commitments here because processing depends on the wallet network and any account-level review that applies. What we do confirm: the withdrawal destination must match the wallet registered on your account. Keep the reference number your account generates — you will need it if you contact support.
Go to the withdrawal area inside your signed-in account. The routes available for your account are shown there alongside the applicable limit.
Choose the wallet or bank transfer option registered to your account — bKash, Nagad, Rocket or Upay. Unregistered methods are not selectable.
Input the amount within the range displayed. Complete the identity or wallet verification step shown on that screen before submitting.
Your account generates a withdrawal reference. Copy or screenshot it. If you need to follow up with support, this reference is what they will ask for first.
Before your account reaches full transaction access, there are verification fields in the account settings area that need to be completed. We display exactly which fields are outstanding inside your account — follow only what is shown there, because the required steps can differ depending on your account status and the routes you have chosen. We do not publish a universal document list here because the fields your account shows are the authoritative source for what applies to you. If a verification step is unclear, the support route inside your account is the place to ask.
Sign in and open the account settings or verification section. Any outstanding checks appear there with the fields you need to complete.
Complete only the fields your account shows — the list reflects your specific account state. Do not assume steps from another account apply to yours.
You may be asked to confirm that the bKash, Nagad or Rocket number on file belongs to you. Follow the instruction shown on that step exactly.
If a verification step does not progress after completion, contact support through the published route in your account area and provide the step name.
The payment routes active on the platform cover the wallets Bangladesh players use for everyday transfers. Your account cashier shows which routes are live for your account at the time you open it. Below are the payment names configured on the platform — availability for your specific account depends on your region and the verification state of your account.
Mobile wallet deposit and withdrawal route. Enter your bKash number in the cashier and follow the confirmation step in the bKash app.
Nagad wallet transfers appear in the cashier when active for your account. Use the Nagad number registered to your account only.
Rocket is available as a deposit and payout route. The cashier shows the current limit range when you select this method.
Upay wallet support is configured for accounts where this route is active. Check the cashier to confirm availability for your account.
Bank transfer routes appear in the cashier for accounts where this option is enabled. Follow the account details shown on that screen.
Every deposit and withdrawal your account processes generates a reference that appears both in your wallet transaction history and in your account history page. When the two records match, the transaction is confirmed on both sides. If they differ — or if one side shows a status the other does not — the reference number is what support needs to investigate it. Keep screenshots of both sides until the status shows complete in your account.
Your account generates a unique reference for each transaction. Save it immediately — it is your primary evidence if a status check or support query is needed later.
Your account history shows status labels such as pending, processing or completed. Match these against the confirmation state shown in your bKash, Nagad or Rocket app.
Open the transaction history section inside your signed-in account to see the full record of deposits and withdrawals, including dates, amounts and current status.
Hold onto your wallet receipt or app screenshot and the account reference until the transaction reaches a completed status on both sides. This speeds up any support follow-up.
Your account security rests on a few straightforward practices that are worth confirming each session. Always access your account through the published pc55 domain. Your session and payment data travel through the connection shown in the address bar — check that the domain matches before you enter any account credentials or initiate a transfer. Payment disputes and account access issues are handled through the support route published inside your account, not through third-party channels.
Before logging in or making any transfer, confirm the address bar shows the correct pc55 domain. Do not access your account through links in unsolicited messages or unfamiliar redirects.
The name and wallet details registered to your account must match the wallet you use for deposits and withdrawals. Mismatches can hold a transaction pending until the account team reviews it.
We require that the bKash, Nagad, Rocket or Upay number on your account is registered in your name. Using a wallet registered to someone else is against the account terms shown at sign-up.
For any transaction query — delayed credit, withdrawal status or a verification question — use the support route shown inside your signed-in account area. That route reaches the team directly.
Common questions about depositing, withdrawing and managing your account transactions on pc55, answered in straightforward terms.
Your account cashier lists the active deposit routes — currently bKash, Nagad, Rocket and Upay are configured on the platform. Open the cashier after signing in to confirm which routes are live for your specific account.
The minimum deposit amount is shown in the cashier next to each payment route when you select it. We do not publish a fixed figure here because limits can differ by route and account status.
Check that your wallet app shows the transfer as sent. Then open your account transaction history and note the reference number. If the status has not updated after the period shown on the cashier screen, contact support with that reference.
Open the withdrawal section in your account area, select bKash as your payout route, enter an amount within the displayed range and complete the verification step shown. The payout goes to the bKash number registered on your account.
Your account may require a wallet ownership confirmation or an identity check before releasing a withdrawal. Follow the fields shown in your account area — the instructions there reflect what applies to your account specifically.
The wallet number on your account must be registered in your own name. Using a wallet belonging to someone else is against the account terms. Update the wallet details in your account settings if you need to change the registered number.