Mobile / Live
These terms govern how your pc55 account works — what you can do, what we expect, and what happens when something needs to change. Read them before you open an account; they apply from the moment you register and use our platform.
By creating an account on pc55 and using any part of our platform — whether that is the game lobby, your wallet, or a transaction made through bKash or Upay — you agree to be bound by the terms on this page. These terms form the entire agreement between you and us regarding your use of pc55. Nothing outside these published terms constitutes an offer or obligation on our part unless confirmed in writing through an official support channel. Access to pc55 and its services depends on your local law and the eligible regions we serve. It is your responsibility to confirm that using an online gaming platform is permitted under the rules that apply where you are located. We do not represent that the content on this site is available or appropriate in every jurisdiction. If local law prohibits or restricts your participation, you must not use pc55. These terms may be updated when our policy or operational procedures change. When we make a material change, we will notify you through your registered account contact. Continued use of pc55 after a change is communicated constitutes your acceptance of the updated terms. Your bKash and Upay transaction records, account history and any correspondence with our support team are all subject to the version of the terms in effect at the time those actions occurred.
These terms have a defined reach. Understanding what falls inside and outside their scope helps you know exactly what protections and obligations are in play when you use your pc55 account.
All account creation, login, session activity and account settings fall fully within these terms. Any action taken while signed in — including wallet top-ups, game sessions and profile changes — is governed here.
Deposits and withdrawals processed through bKash or Upay are covered by these terms. The limits, verification steps and processing instructions shown inside your account at the time of the transaction apply and form part of this agreement.
The game lobby, promotional notices, policy pages and support documents published on pc55 fall within scope. We maintain this content and may update it; the version visible on the site at any given moment is the operative version.
External payment providers, mobile network operators and any service not hosted directly on pc55 operate under their own terms. We are not responsible for their policies, availability or conduct, even where their service connects to your pc55 account.
These terms are not one-directional. You have concrete steps available to you at any point during your time as a pc55 account holder. Your signed-in account area shows your full transaction history — every bKash deposit, every Upay transfer and every game session is logged and accessible from the history tab. If a detail in your account profile is incorrect, you can update it directly through the account settings page; for changes to identity information, follow the verification instructions shown there rather than editing freely. Short of that, our support team can walk you through the correction process step by step. If you have a question about how a specific term applies to your situation, raise it through the support route that suits you — live chat or email, both available from the contact page. We aim to respond to policy questions with the relevant clause referenced so you are not left guessing. You can also request a copy of the data we hold for your account at any time by contacting support directly.
Your account history tab shows every transaction, session and policy acknowledgement. Check it any time you are signed in — the log is current and does not require a separate request.
Update basic profile information from account settings. For identity-linked changes, follow the verification steps shown on screen or ask support to confirm the exact fields you need to complete.
Contact us through live chat or email if a term is unclear. We will reference the specific clause in our reply so the answer is tied to the actual policy text, not a general statement.
Ask our support team for a record of the data we hold on your account. Submit the request from your registered contact details so we can verify the request is coming from the account holder.
If something in these terms raises a question or you need to act on a right described here, use one of the routes below. All routes are accessible from the contact page when you are signed in.
Start a live chat from the contact page for questions about a specific clause, a transaction dispute or an account correction. The chat connects you directly to our support team.
Send a detailed policy question or data request to our support email. Include your registered account email so we can locate your record and respond to the right contact.
The account help section inside your signed-in area covers common policy questions with step-by-step guidance. Check here first for account correction steps and transaction queries.
We apply consistent standards to how account data is held, how cookies operate on this site, and how you can request changes to your record. These are not abstract commitments — each one maps to a specific process you can follow.
We retain your account data for as long as your account is active and for a period after closure as required by our operating procedures. You can ask what we hold at any time by contacting support from your registered email address.
Cookies on pc55 keep your session active and remember your preferences. You can manage cookie settings through your browser; turning off certain cookies may affect how the account area functions on your device.
Your account password and login credentials are your responsibility. If you suspect unauthorised access, change your password immediately from account settings and contact support to flag the issue so we can review recent session activity.
If you believe information we hold is inaccurate or you want to request a data correction, contact support in writing. We will confirm receipt and let you know the outcome once the review is complete.
These are the questions we hear most often about how our terms work in practice. If yours is not here, reach out through live chat or email.
Yes. Every transaction processed through your pc55 account — including bKash and Upay deposits — falls within these terms. The specific limits and verification steps shown in your account at the time of the transaction also form part of the agreement.
If a term seems unclear or you think it has been applied incorrectly to your account, raise it through live chat or email. We will review the query against the published clause and send you a written response. Continued use of pc55 after terms are published means you accept the current version.
We notify account holders of material changes through their registered contact. The updated terms are published on this page with the revision reflected immediately. Check this page any time you want to confirm the current version applies to your account.
Access to pc55 depends on your local law and the eligible regions we serve. It is your responsibility to confirm that participation is lawful where you are located. If local law restricts or prohibits it, you must not use the platform.
Contact our support team by email from your registered address and ask for an account data record. We will verify the request against your account and confirm the outcome. This request is available to any active account holder.
No. External providers like bKash and Upay operate under their own separate terms and conditions. Our terms govern how your pc55 account interacts with those services — the external providers themselves are not subject to pc55 policy.